Universal and Inclusive Design Matters

The pandemic has challenged the way we conduct research and collaborate. In this free webcast, Kelly Goto, Principal & CEO of gotomedia and gotoresearch will share the development of an accessible, generative co-creation process utilizing remote interviews, diary studies, and group sessions to brainstorm, gain insights, understand barriers, and create ideal product experiences. Her companies have worked closely with the organization Lighthouse for the Blind, developing assistive technology devices using AI and vibration – focusing on universal design principles applied to assistive and adaptive technologies and products, a practice not just for low vision or blind people, but for all ages and abilities.

Kelly Goto will take you through an in-depth yet practical look at conducting rapid ethnography — a form of digital diary studies. In this session Kelly will take you through what tools to use insights that can be generated through these methods, and how this information feeds back into real-world product cycles.