Kelly pushes the worlds of design and research to make digital products truly useful for all people regardless of age or ability. From the earliest days of UX to the latest in AI and conversational experiences, her passion to truly understand people and their real needs are the foundation for her companies gotomedia and gotoresearch — bringing in the human factor to reimagine emerging technologies in healthtech, edutech and beyond.
Kelly Goto is an international speaker and best selling author on user experience and design thinking who has been featured in the New York Times, Inc., HOW Magazine, Print, and Communication Arts. She is a keynote speaker whose enthusiasm and passion for human-centered research and design has fueled innovation from start-up to enterprise. Her book, Web Redesign 2.0, has been translated into more than 16 languages and is still used as university curriculum across the globe — shaping the field of user experience (UX) over the last two decades. Her passion to truly understand people and their real needs are the foundation for her companies gotomedia and gotoresearch — utilizing design thinking and integrated research to create innovative products, services and experiences. She is currently focused on re-envisioning aging not as an obstacle, but as a path to longer and healthier living.
